A. Terms and Conditions (Childminders)

What is a childminder: A natural person whose independent business is to take care of the child/children of a registered Inna Circle Member at a specified date and period of time.

Childminding scope

• Help working families by taking care of their kids (1-10 years old) for 3-6 hours at a specified date.

• Implement Inna Circle age appropriate learning programs during the childminding period.

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1. Responsibilities:

All Inna Circle childminders listed in the Platform have the responsibility to provide a high level of professionalism when carrying out their work.

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2. Service:

To ensure high quality service, Inna Circle childminders listed in the Platform must

• follow safety protocols required by law, and personally perform the Services in accordance with applicable laws and regulations 

• be able to proactively promote age-appropriate fun learning activities that support children’s intellectual, behavioral and physical development.  (Inna Circle has sample learning programs for reference).

• perform the Child Care Services using their own means and methods and exercise full discretion, subject to the goal of completing the services on schedule and to the satisfaction of the Members.

• demonstrate careful attention and consideration to the child or family condition or situation.

• have the ability to show empathy and emotional support and understanding to a child even in stressful situations.

Childminders provide the Child Care Services as independent, freelance, and contractual service providers. Childminders are not employed by nor are agents of Inna Circle.

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3. Obligations:

1. Submit all required documents to Inna Circle with true and correct information.

2. To report or update Inna Circle team for any changes in the childminders information or situation, the soonest possible time.

3. Maintain good standing and status as a qualified and competent independent service provider in the Platform by securing and maintaining all authorizations, licenses and permits, whether necessary or desirable, for the performance of the Child Care Services under applicable laws and regulations.

4. Ensure that childminders' participation in or involvement with the Platform and performance of Child Care Services to the Members do not conflict with, violate or otherwise breach any agreement that the childminders may have with other persons.

5. To keep completely confidential any information regarding the children, their families which is learnt as part of the job, and in line with your individual confidentiality policy.

6. Childminders and Members are not allowed to make direct bookings. Should this policy be ignored, the childminder must inform the Inna Circle team. Inna Circle has the right to oblige the Member with relevant fees or block the user account or delist the childminders in the Platform, whichever is deemed appropriate.

7. Childminder must immediately report to the Inna Circle team any sudden changes on the booking arrangements (extended hours, additional kid, change in location, etc.) that were not indicated in the initial booking request.

8. After rendering childminding service, the Childminder will provide a brief report to the Member about any observations or activities of the child and its experience during the childminding period . 

9. In the event that we receive sufficient negative feedback about the childminder of a concerning nature, Inna Circle team (in its absolute discretion) may block the childminder from its listing of childminder in the Platform and Inna Circle has the right to take any appropriate legal action.

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4. Health and Safety:

1. Follow all Covid-19 protocols set by IATF and other authorities.

2. Ensure that Inna Circle childminder is in good physical and emotional state at the time of service.

3. Conduct proper reporting to Inna Circle and for any unforeseen incidents (accidents, misconduct, etc.) that occur during the period of service.

4. Any reported abuse, harassment, or any actions that violate the legal rights (including without limitation rights of privacy and publicity) of the Member or the childminder must be reported immediately and will be fairly investigated.

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5. Liability

1. Inna Circle does not provide Child Care Services. Inna Circle is a neutral venue for childminders and Members. Except for emergency phone support, Inna Circle does not provide Child Care Services. Though we provide general guidance to childminders about safety and child care and to Members about selecting and engaging childminders, Inna Circle does not employ, recommend or endorse childminders and to the maximum extent permitted by applicable law, we will not be responsible or liable for the performance or conduct of Childminders whether online or offline. Parents are solely responsible for making decisions that are in the best interests of themselves and their children.

2. With full knowledge of the risks associated with these activities, The Member and the childminder hereby release, indemnify and hold harmless the Inna Circle team, its affiliates, employees, officers, directors, volunteers, agents, successors and assigns, and any other persons connected with the Organizer or the activity from all liability and responsibility pertaining to any claims, demands, and actions resulting from the Member and childminder participation in such activities, including claims, demands, and actions resulting from injuries, physical or mental, or property damage (including any injury or damage caused by any entity or person’s negligence). This binds not only the childminder and the Member, but also their spouse, partner, heirs, legal representatives, personal representatives, next of kin and assigns.

3. Inna Circle assumes no responsibility for any mishap, injury, accident or loss of lives to involved parties caused by any intentional or non-intentional action by the childminder or the Member and her family during the period of childminding engagement.

4. The childminder shall indemnify and reimburse Inna Circle and its related companies, shareholders, directors, officers, employees, representatives, assignees, successors-in-interest, and agents for all claims, damages, losses, expenses and other amounts, including but not limited to costs of attorney's fees should any of these persons be held liable for any liability, cause of action or claim in connection with, arising from, or related to his/her performance of Child Care Services, including the claims of any tax authority.

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